Shipping policy

Shipping Policy for PlayTrayLearning

At PlayTrayLearning, we strive to process and deliver your orders efficiently. Please review the following shipping details:

• Order Cut-off Time: Orders placed before 11:00 PM will be processed on the same business day. Orders placed after this time will be processed on the next business day.
• Order Processing Time: All orders are processed within 1 to 3 business days (Monday to Friday). Please note that orders are not processed or shipped on weekends or holidays.
• Order Transit Time: After processing, orders typically arrive within 5 to 8 business days (Monday to Friday). Delivery times may vary based on location and shipping carrier availability.
• Shipping Costs: Shipping fees will be calculated and displayed at checkout based on the shipping destination and the weight of the items ordered.
• Tracking Information: Once your order is shipped, a tracking number will be sent to your email within 24 hours.

Address Changes and Cancellations

To cancel an order or update your shipping address, please contact us at info@playtraylearning.com within 24 hours of placing your order. We cannot guarantee changes or cancellations beyond this window.

Thank you for shopping with PlayTrayLearning!