Shipping policy
Shipping Policy for PlayTrayLearning
At PlayTrayLearning, we strive to process and deliver your orders efficiently. Please review the following shipping details:
- Order Cut-off Time: Orders placed before 11:00 PM will be processed on the same business day. Orders placed after this time will be processed on the next business day.
- Order Processing Time: All orders are processed within 1 to 3 business days (Monday to Friday). Please note that orders are not processed or shipped on weekends or holidays.
- Order Transit Time: After processing, orders typically arrive within 5 to 8 business days (Monday to Friday). Delivery times may vary based on location and shipping carrier availability.
- Shipping Costs: Shipping fees will be calculated and displayed at checkout based on the shipping destination and the weight of the items ordered.
- Tracking Information: Once your order is shipped, a tracking number will be sent to your email within 24 hours.
Address Changes and Cancellations
To cancel an order or update your shipping address, please contact us at info@playtraylearning.com within 24 hours of placing your order. We cannot guarantee changes or cancellations beyond this window.
Thank you for shopping with PlayTrayLearning!